FAQs

What happens to my tickets when an event is canceled or postponed?
At the school’s or venue's discretion, the event may be rescheduled. If this occurs, your tickets will automatically be reset, making them available ...
Fri, 27 Aug, 2021 at 12:46 PM
What is the purpose of the "Select" and "Redeem" buttons on my tickets?
These are used only by the individuals working the gates at the events. If needed, they will provide additional instructions for use  No action is require...
Sat, 28 Aug, 2021 at 10:51 AM
What should I do if I can't access my tickets?
This scenario is incredibly unlikely but please reach out to us if you believe this has occurred. Please give us a call at 706.287.2767 or email us at su...
Sat, 28 Aug, 2021 at 10:51 AM
Why is the event that I am attempting to purchase tickets for unavailable?
Please be aware that the date and time when tickets will be available for purchase is outlined on the event in the S2 Pass App and on the S2 Pass Fans site....
Sat, 28 Aug, 2021 at 10:52 AM