FAQ

When are used/expired tickets deleted?
Both expired and used tickets are deleted each Monday at 12:05 AM CST. Deleted data cannot be recovered.
Tue, 7 Sep, 2021 at 2:07 PM
Why do I get an error message when attempting to login into the S2 Pass administrative portal?
Ask your school tech department to take a look at your server security settings. It is most likely occurring because of your school's firewall. If ...
Tue, 7 Sep, 2021 at 2:09 PM
Why is there a transaction for "$0" in my financial reports?
This occurrence is not an error. This line item occurs after a refund has been initiated and is a record denoting this change to the system.
Tue, 7 Sep, 2021 at 2:09 PM